Privacy Policy

Last Updated: April 30, 2026

Introduction

Gimou Intelligent Co., Ltd. (hereinafter referred to as “the Company”, “we”, “us” or “our”) highly values the protection of your privacy and is committed to safeguarding your personal information in accordance with this Privacy Policy (hereinafter referred to as “this Policy”).

This Policy applies to your access to and use of our website (including any subdomains, hereinafter referred to as “the Website”) and the services we provide through the Website (hereinafter referred to as “the Services”), such as electric vehicle detection, elevator intelligent monitoring and alarm, AI video analysis, and other intelligent security functions.

Please read this Policy carefully to understand how we collect, use, store, and protect your personal information. If you have any questions regarding this Policy, please contact us at support@gimou.com.

Table of Contents

1. How We Process Your Personal Information and the Purposes of Processing
2. How We Share, Transfer, and Disclose Your Personal Information
3. Third-Party Products and Services
4. How We Protect and Retain Your Personal Information
5. How We Protect Children’s Personal Information
6. Cross-Border Transfers
7. Your Rights
8. Cookies and Similar Technologies
9. Updates to This Policy
10. How to Contact Us

1. How We Process Your Personal Information and the Purposes of Processing

We may process your personal information, including but not limited to information that can identify you personally, such as your name, email address, and phone number (hereinafter referred to as “Personal Information”). We may also process information that does not individually identify you, such as device information, log information, and usage data.

You have the right to choose whether or not to provide the personal information we request. However, if you refuse to provide certain necessary information, we may not be able to provide you with the corresponding services.

Main Processing Scenarios and Purposes include:

1. Account Registration, Login, and Management
   To use certain services on our Website, you may need to register an account. We will process your name, email address, password, and other account information for account creation, login verification, and account management. We recommend that you use a strong and complex password to protect the security of your account.

2. Providing Services
   When you use the AI intelligent detection, electric vehicle recognition, elevator monitoring and alarm services provided on our Website, we will process your name, email address, phone number, and other information as necessary to deliver the corresponding services, provide demonstrations, or offer technical support.

3. Responding to Inquiries and Feedback
   When you contact us through the Website to submit inquiries, opinions, or complaints, we will process your contact information to respond and handle your requests in a timely manner.

4. Service Improvement and Statistical Analysis
   We may use anonymized or aggregated data for internal statistical analysis to understand user trends, optimize product features, and improve user experience.

5. Compliance with Legal Requirements or Legitimate Interests
   We may process your personal information based on contract performance, legal obligations, or the protection of legitimate interests in accordance with applicable laws and regulations.

You understand and agree that any content you publicly post or transmit on the Website (“User Contributions”) may be viewed by other users, and we cannot fully control such actions.

2. How We Share, Transfer, and Disclose Your Personal Information

We will not sell your personal information to any third party. We may share, transfer, or disclose your personal information with our affiliates or trusted third parties in the following circumstances:

• Necessary for Service Provision: We may share your personal information with technical service providers, cloud service providers, and other partners to fulfill contracts or provide services. These third parties are contractually obligated to keep your personal information confidential and to process it only according to our instructions.
• Legal Requirements: We may disclose your personal information to comply with applicable laws, court orders, administrative enforcement, or government regulatory requirements.
• Merger or Acquisition: In the event of a merger, acquisition, or transfer of assets, we will require the successor to continue to comply with this Policy.
• Protection of Legitimate Interests: We may disclose your personal information when necessary to protect the legitimate rights and interests of the Company, our users, or others, or to safeguard life and property safety or public interest.

3. Third-Party Products and Services

Our Website may contain links to third-party websites or services, or integrate third-party features. We have no control over the privacy practices of such third parties and assume no responsibility for them. Before providing your personal information to any third party, please carefully review their privacy policies.

4. How We Protect and Retain Your Personal Information

Security Protection Measures
We take appropriate technical, physical, and administrative measures to protect the security of your personal information, such as encryption technology and access controls, to prevent unauthorized access, use, modification, or disclosure.

Retention Period
We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Policy, unless a longer retention period is required or permitted by law. If you would like to learn more about the specific retention period of your personal information, please contact us at support@gimou.com.

5. How We Protect Children’s Personal Information

Our Website and Services are primarily intended for adult users and are not directed at children under the age of 16 (or the minimum age stipulated by the relevant jurisdiction). If we become aware that we have collected personal information of children, we will delete such information as soon as possible without parental or guardian consent, unless otherwise permitted by applicable law or necessary for the protection of the child.

6. Cross-Border Transfers

As we may use servers located in different regions to provide services, your personal information may be transferred to locations within China or other countries/regions. When conducting cross-border transfers, we will implement appropriate safeguards in accordance with applicable laws and regulations to ensure your personal information receives adequate protection.

7. Your Rights

You have the following rights regarding your personal information (subject to exceptions provided by law):

• Access and Copy: Request access to and a copy of the personal information we hold about you;
• Correction: Request correction of inaccurate or incomplete personal information;
• Erasure: Request deletion of your personal information under statutory circumstances;
• Withdraw Consent: Withdraw your previously given consent for the processing of your personal information (such withdrawal will not affect the lawfulness of processing prior to the withdrawal);
• Restrict Processing: Request restriction of the processing of your personal information under statutory circumstances.

You may manage part of your information by logging into your account, or exercise the above rights by sending an email to support@gimou.com. For security reasons, we may verify your identity before processing your request.

8. Cookies and Similar Technologies

We may use cookies and similar technologies (such as pixel tags) to collect and store your browsing information to enhance website functionality and user experience. For more details, please refer to our Cookies Statement.

9. Updates to This Policy

We may modify this Policy from time to time due to business adjustments or changes in laws and regulations. In the event of any material changes, we will notify you by posting a prominent notice on the Website. The revised Policy will take effect from the date of publication. Your continued use of the Website after such changes constitutes your acceptance of the updated Policy.

10. How to Contact Us

If you have any questions, comments, or suggestions regarding this Privacy Policy or our privacy practices, please contact us through the following channels:

Email: support@gimou.com

Company Address:
B1001, Chuangyi Technology Building, Middle Keji 1st Road, Maling Community, Yuehai Subdistrict, Nanshan District, Shenzhen, Guangdong, China